using social media for customer service? here is a list of don’ts


Social media has become so much more than a tool for marketers and brands to promote their products and services. It is now the number one channel where people turn to when they want to complain, talk to a company representative, review a product or shame a brand. With all of this in mind we need to be mindful how we react to our mentions … Read More

Most popular hashtags for irish businesses on twitter


Hashtags go hand in hand with your social media strategy and you need to consider using them for all of your tweets and instagram posts but it is often difficult to know what hashtags to use and when to use them. Here we provide a helpful list of the top hashtags that are being used by SME’s and all businesses across Ireland. General IrishBusiness Hashtags … Read More